Assess the whole business
Review operations, commercial performance, customer experience, people, systems, brand, digital infrastructure and growth opportunities as connected parts of the same business.
Business Transformation, Implemented.
We build better businesses.
ProOne Group identifies what is limiting your business, develops the transformation plan and helps implement the operational, commercial, customer and digital improvements required to move it forward.
Assessment • Transformation Planning • Coordinated Implementation • Ongoing Performance Support
Hospitality•Production•Logistics•Service-Based Operations•Australia-Wide
More than advice. A clear path from assessment to implementation.
Many businesses already know that something needs to improve. The difficulty is identifying the real cause, deciding what matters most and coordinating the work required to make the change happen. ProOne Group brings these stages together.
Set clear priorities
Separate urgent symptoms from underlying causes, quantify the highest-value opportunities and establish a realistic sequence for improvement.
Coordinate implementation
Turn the agreed priorities into defined projects, accountable actions, specialist workstreams and measurable performance improvements.
Built from operating experience, not theory alone.
ProOne Group’s approach is informed by approximately 10 years of hands-on leadership across hospitality, quick-service restaurants, food production, distribution, freight and business operations.
- 01
Multi-site and growing operations
Experience working within businesses managing growth, operational complexity and the need for greater consistency.
- 02
Production and distribution
Hands-on responsibility for workflows, planning, inventory, procurement, dispatch, food safety and operating capacity.
- 03
Teams, systems and accountability
Experience improving procedures, clarifying responsibilities, developing operating systems and strengthening management visibility.
- 04
Customer and commercial performance
A practical understanding of how service, pricing, labour, waste, systems, leadership and customer experience affect commercial results.
Connected capabilities
Improve the business as one connected system.
Each capability is examined in relation to the others, so operational, commercial, customer, people, digital and growth decisions reinforce the same priorities.
Operations & Systems
Inconsistent workflows and limited visibility make daily execution harder to control.
Improve workflows, accountability, reporting and consistency across day-to-day operations.View capabilityCommercial Performance
Unclear unit economics can hide margin pressure and weaken decisions.
Strengthen pricing, cost control, margins, productivity and management visibility.View capabilityCustomer Experience & Brand
A disconnected offer and service journey can make the business harder to choose and trust.
Align the customer journey, offer, presentation and brand experience with the business’s commercial goals.View capabilityPeople & Leadership
Unclear roles and uneven management routines create avoidable friction for teams.
Improve role clarity, performance routines, training, communication and leadership accountability.View capabilityDigital & Technology
Disconnected tools and weak digital foundations limit service, insight and scale.
Build the websites, systems, infrastructure and automation required to operate professionally and scale.View capabilityGrowth & Expansion
Growth without a repeatable operating base can multiply existing constraints.
Establish the operating foundation, commercial logic and implementation capacity required for sustainable growth.View capabilityA structured pathway from first review to sustained improvement.
Start with the level of support the business needs now, with each later stage agreed on its own scope and merits.
- 01
Complimentary Business Health Check
The Complimentary Business Health Check is an initial discussion and high-level review of the business, its current priorities and its potential fit for ProOne Group’s services.
Complimentary - 02
Business Performance Assessment
A detailed review of the business, its performance constraints, commercial opportunities and the priorities required to move forward.
$6,500 + GST for a single-site operation. Multi-site operations will be quoted based on requirements. - 03
Business Transformation
The agreed priorities are converted into defined projects, accountable actions, specialist workstreams and an implementation program.
Typical ProOne Group professional fees are approximately $35,000–$50,000 + GST, subject to scope. Third-party costs are separate. Targeted implementation may also be scoped separately where a full business transformation is not required. - 04
Growth Partnership
Ongoing measurement, management support, accountability and continuous improvement after the initial transformation program.
Approximately $2,000 + GST per month, subject to scope
Each stage is separately agreed. Clients are not required to proceed beyond the stage they have approved.
Supplier, software, media, construction, fit-out, equipment, subscriptions, travel and other external costs are quoted separately where applicable.
Illustrative assessment
See what a Business Performance Assessment looks like.
Explore an illustrative assessment showing how ProOne Group reviews business performance, identifies connected causes, prioritises opportunities and builds an implementation roadmap.
- Findings across the full business
- Commercial scenarios and assumptions
- Prioritised 30, 60 and 90-day implementation roadmap
01OperationsStable
02Commercial PerformanceRequires Attention
03Customer ExperienceStable
04Digital CapabilityPriority
05People and ManagementRequires Attention
06Growth ReadinessPriority
Industry fit
Practical experience across connected operating environments.
ProOne Group launched with an initial focus on hospitality. Our team brings practical experience across hospitality, production, logistics and service-based operations and can support suitable businesses across a broad range of industries.
Hospitality
QSR, takeaway, cafés, restaurants, food production and multi-site hospitality groups.
Production & Logistics
Production, manufacturing, distribution and transport businesses requiring stronger workflow, capacity and operating control.
Service-Based Operations
Professional, trade, retail and field-service businesses where people, systems, customers and commercial performance need to work together.
Founder-led delivery
Direct accountability, with specialist capability where required.
ProOne Group remains accountable for the assessment, transformation plan, implementation leadership, coordination and performance follow-through.
Qualified specialists may deliver defined components where specialist expertise, licensing or technical capability is required. ProOne Group stays connected to the agreed commercial and operational objectives throughout delivery.
ProOne Web operates as the group’s digital division, supporting websites, hosting, domains, business email, SEO, digital advertising and integrated business systems.
Know the business could perform better, but not where to start?
Begin with the Complimentary Business Health Check to clarify the current position, the areas worth examining and the most appropriate next step.